We love hearing back from our guests. It lets us know how we are doing and is a real boon for our staff when they are recognised for their hard work.
Recently we hosted a wedding reception for a lovely couple (Yvonne & Stephen) and their guests. The bride's parents wrote to us after the festivities and have allowed us to share their feelings about the special occasion.
We are writing to you as Yvonne's parents. The wedding reception was brilliant. Our special thanks to you and your staff very warmly and sincerely for making the evening so happy and so memorable.
The venue is perfect. Many guests commented on the magical fairy-like atmosphere of being able to look out on the sparkling lights and waters. Standing and being able to move around was a big plus when compared with the traditional sitting down and being "stuck".
The food and service were of the highest quality. The food was delicious, varied and imaginative.
Before we left my wife Christina and I spoke to a number of your staff members to thank them very warmly for the quality of their service. They were invariably happy, smiling people and completely efficient. All requests were fulfilled with promptness, smiles and grace. Indeed they were always alert to guests' needs.
Please pass on our thanks and best wishes to them all. They contributed greatly to a wonderful evening - a wonderful reception.
With our very best wishes,
Richard and Christina"
This is lovely feedback; we most certainly passed onto our staff.
If you are planning a wedding reception, or any other event, our team is more than happy to discuss how we can accomodate you and make it a fantastic occasion.
Simply head to our Contact Page and submit a quick enquiry.